Jayson oversees the development, planning and delivery of operational and passenger services for both Changi Airport and Seletar Airport. He also spearheads CAG’s operational transformation strategy, driving mid to long term initiatives to future proof the airport. A keen champion for service innovation, Jayson leads the effort in rethinking passenger processes at the airport, driving new programmes that include automation, robotics, intelligent solutions based on data analytics, sustainability and the creation of new travel experiences. Jayson also oversees CAG’s corporate IT & Technology division, which takes care of all airport systems that are crucial for efficient airport operations, as well as the provision of enterprise IT infrastructure and systems to enable commercial activities, innovation pursuits and to serve the corporate needs of the organisation. Prior to joining CAG, Jayson was Executive Director at the Singapore Economic Development Board (EDB), helming the Infocomms & Media Industry Division that was responsible for the development of the ICT industry in Singapore. During his 15 years stint at EDB, Jayson also held varoius appointments including Executive Director of Strategic & Corporate Planning, Chief Information Officer as well as Regional Director, Western United States. Jayson currently serves as the Deputy Chairman of the Board of Govenors at Republic Polytechnic and is also a member of the Advisory Committee for Digital Services & Customer Experiences at the National Library Board. In 2023, he was appointed as the Chairman of Marymount Citizens’ Consultative Committee and joined the Asia Advisory Board for Ecole hoteliere de Lausanne Campus (Singapore). Jayson graduated with a Bachelor of Science (Electrical & Electronic Engineering) from Imperial College, London in 1998, and obtained a Master of Science (Industrial & Operations Research Engineering) from the University of Michigan, Ann Arbor in 1999. He graduated from the MIT Sloan School of Management with a Master in Business Administration in 2009, and completed the Advanced Management Program at the Harvard Business School in October 2023.