Ferry Kusnowo is the Director of Strategy and technology development at PT Angkasa Pura Indonesia (InJourney Airports), where he leads the company’s strategic planning, digital transformation, technology development and business innovation initiatives to strengthen Indonesia’s airport ecosystem. Appointed in September 2024, he is driving the adoption of advanced technologies, digital infrastructure and strategic partnerships to enhance operational excellence, passenger experience and long-term business growth. Kusnowo holds a BA in business economics from the University of California, Los Angeles (UCLA), and an MBA in international finance from Loyola Marymount University. Over the past decade, Kusnowo has held senior leadership positions across global retail, e-commerce and aviation industries. At Walmart, he served as senior director of digital enterprise services, leading large-scale digital transformation initiatives supporting more than 2.3 million employees across 11,000 locations worldwide. He later joined Ralali.com as chief of strategy and business development before serving as executive director and chief customer officer at Lazada Indonesia, where he led government relations, strategic business development and customer experience transformation, achieving significant improvements in customer satisfaction and operational performance. His extensive expertise in strategy, technology and digital innovation brings valuable insights into the future of aviation and digital transformation.